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NACDA's Resume Bank

March 27, 2008


Justin Zenz
4210 Irish Hills Dr. Apt. 3A
South Bend, IN 46614
Email: jzenz@nd.edu

EDUCATION

Ohio University, Athens, Ohio
Bachelor of Science in Sport Sciences, cum laude, received June 2007
Major: Sport Management
Minor: Business Administration
Overall GPA: 3.67/4.00

COMPUTER SKILLS

  • Paciolan
  • TicketReturn
  • Microsoft Word 2003
  • Microsoft Excel 2003
  • Microsoft Power Point 2003
  • Microsoft Outlook 2003
  • Microsoft Publisher 2003
  • Mozilla Firefox
  • Internet Explorer
  • Adobe Photoshop

    EMPLOYMENT HISTORY

    University of Notre Dame, Notre Dame, Indiana Ticket Office Intern, July 2007-present

  • Directly provide assistance to the Assistant Director of Ticket Operations to coordinate and oversee football season ticket lottery and season ticket rights transfers
  • Assist in the preparation and execution of plans for the sale and distribution of season/individual game tickets
  • Process and monitor tickets for Olympic sports, including complete operation of soccer, baseball and softball
  • Provide customer service to University constituents/benefactors and the general public on a daily basis

    Toledo Mud Hens Baseball Club, Toledo, Ohio Souvenir Sales and Service Intern, March 2006-August 2006

  • Contributed to the planning for the 2006 Triple-A All-Star Game and Fan Fest events related to merchandising, in addition to managing set-up and operation of team's main store leading up to and during those events
  • Supervised and managed operation of in-ballpark team stores, including organization of merchandise inventory and providing all aspects of customer service on a daily basis Sales Associate, December 2003-August 2005 (seasonal)
  • Provided all aspects of customer service for the team store of a minor league baseball team

    Hickory Farms, Maumee, Ohio Sales Center Representative, December 2005-December 2006 (seasonal)

  • Provided customer service over the phone by obtaining and entering customer orders into a computer system
  • Gained proficiency in phone communication and the ability to multitask in a fast paced environment
  • Received recognition for â€oeExcellence” in customer service based on customer feedback

    VOLUNTEER EXPERIENCE

    Midwest League, South Bend, Indiana Special Assistant to the General Counsel, October 2007-January 2008

  • Gathered and organized information to be presented at the Baseball Winter Meetings by the General Counsel in favor of the proposed realignment of the Midwest and South Atlantic Leagues of Class-A Minor League Baseball

    NCAA Women's Final Four, Cleveland, Ohio Volunteer, March 2007

  • Assisted with the registration and hospitality for participants during Women's Final Four Fan Fest activities

    Ohio Athletics, Ohio University, Athens, Ohio Marketing and Promotions, Mascot, October 2006-June 2007

  • Performed as university mascot at sporting events in addition to other university and community events Facilities and Operations, Volunteer, November 2005-March 2006, January 2007-June 2007
  • Assisted with game day operations of Ohio University varsity men's and women's basketball and swimming and diving events, including the 2006 Mid American Conference Men's Swimming and Diving Championship Ticket Operations, Volunteer, September 2005-November 2005
  • Distributed player guest will-call tickets for Ohio University football games during the 2005 season Facilities and Operations, Practicum, March 2005-June 2005
  • Assisted with general game day operations of Ohio University varsity softball, lacrosse, and track and field events, including the 2005 Mid American Conference Track and Field Championships

    Ohio University Club Hockey, Ohio University, Athens, Ohio Volunteer, January 2005-March 2005, September 2005-March 2006

  • Assisted with general game day promotion and ticket operations for Ohio University Club Hockey games

    ORGANIZATIONS

    Ohio University Sport Marketing Club, Ohio University, Athens, Ohio Marketing and Sponsorship Committee Chairman, January 2007-April 2007

  • Developed marketing plan for the selling of sponsorship packages to local businesses for the club's annual Brad A. Moorhead 3 on 3 Basketball Tournament
  • Executed marketing plan to generate over $1,000 in sponsorships, more than double the previous year's total
  • Active in recruitment of participants, increasing total number of teams participating from sixteen to twenty-two Club Fundraiser Team Leader, October 2006
  • Led group of club members in a magazine sale to raise funds for the club, contributing to the club total of $1,200 Member, September 2005-June 2007

    Scott Quadrangle Hall Council, Ohio University, Athens, Ohio Member, September 2005-March 2006

  • Contributed to the planning, organization and operation of fundraisers and social events for hall residents

    HONORS & AWARDS

    Most Outstanding Senior Award â€" Sport Management, Ohio University, Athens, Ohio Recipient, June 2007

    Dean's List, Ohio University, Athens, Ohio Honoree, every quarter of enrollment

    Dean's Scholarship, Ohio University, Athens, Ohio Recipient, 2004-2005, 2005-2006, 2006-2007 academic years


     

     

  • Location
    Cleveland, OH
     
    Founded
    1966
     
    Colors
    Black and Gold
     
    President
    Joan Cronan
    Women's Director of Athletics
    University of Tennessee
     
    Executive Director
    Mike Cleary
    President
    Joan Cronan
    Director of Women's Athletics
    University of Tennessee
     
    1st Vice President
    Randy Spetman
    Director of Athletics
    Florida State University
     
    2nd Vice President
    Dave Roach
    Director of Athletics
    Colgate University
     
    3rd Vice President
    Dan Guerrero
    Director of Athletics
    UCLA
     
    Secretary
    David Stair
    Director of Athletics
    Evangel University