March 6, 2008

Charles Spurgeon
1404 Bertha Road Rio Rancho, NM 87124
Cell 505.620.7748
Home 505.896.7850
cspurgeon@cableone.net

Objective A Sales or Management position with a progressive and diverse corporation in which I can use my experience and knowledge to its greatest potential to improve company revenue.

Responsibilities

As Hotel General Manager, I was responsible for all operations in these departments:
Front Desk
Sales and Marketing
Food and Beverage
Purchasing A/R and A/P
Housekeeping
Accounting
Maintenance

As Director of Sales I was responsible for the following:
Developing overall marketing plans to increase revenue Developing team members to work to their potential through counseling, ongoing training, and positive feedback Working closely with management and operations to create solid team atmospheres Involvement in outside entities such as: Albuquerque and Rio Rancho Chambers of Commerce, Convention and Visitors Bureaus, Hispano Chamber of Commerce, City of Rio Rancho Lodger's Tax Board, Meeting Professional International (2000 - 2004, President FY 2001) Reviewing, understanding and utilizing budgets and P & L's

As Sales Manager, I was responsible for the following:
Developing strategies to increase sales using all available channels including internet, cold calls, telemarketing and referrals Developing marketing programs to target potential customers within my region Building relationships with current customers to increase repeat business and referrals through consistent follow up to determine satisfaction Using timely follow up with potential customers to increase closing ratios

Experience
Hilton Garden Inn Director of Sales 2007-2008
Extended Stay Deluxe General Manager 2007
Sandia Resort and Casino Sales Manager 2006-2007
Trigild Management co dba:
La Posada de Albuquerque &
Best Western Rio Rancho

Director of Sales & Marketing
General Manager 2000-2002 and 2004-2006

Hyatt Tamaya Resort Regional Sales Manager 2002-2004
Best Western Airport Inn Director of Sales & Marketing 1998-2000
Lanier Worldwide Area Sales Manager 1997-1998
Barcelona Suites Hotel Director of Sales 1995-1997
Unifirst Textiles Company Area Sales Manager 1994-1995
Cole Harford Food Service Sales Manager 1991-1995
Various F & B Sales Positions Regional Sales 1981-1991

Additional Information
Rotary Club of Rio Rancho
Candidate for Rio Rancho City Council, 2000 Political Party of Sandoval County (Vice Chairman 2003-2004)
Rio Rancho Cable TV Usage & Regulation Board (2002 - 2004) Rio Rancho Lodger's Tax Board (2005)